Assistance

Passengers in need of special assistance should contact our Call Center on +46 771 90 00 90. NextJet has no possibility to provide special care, medical care or nursing staff. Passengers in need of medical care during the flight must provide their own medical nurse or attendant.

ImpaiRed vision

We allow a maximum of two visually impaired passengers and their assistance dogs per flight. No extra charge applies. Contact our Call Center on +46 (0) 771 90 00 90 for confirmation. Passengers in need of special assistance during the flight must provide their own attendant.

Wheelchair

We accept passengers with wheelchairs on our aircraft. Wheelchairs are checked in at no extra charge and are exempt from the 20 kg standard baggage allowance. Ground staff will assist boarding the aircraft. Contact our Call Center on +46 (0) 771 90 00 90 for confirmation.

Transport of deceased persons

Nextjet has no possibility to transport deceased persons. However, transporting urns is allowed if a copy of the death certificate and the cremation certificate accompanies the urn. The passenger transporting the urn must ensure that the urn is packed in a suitable way and that it is kept under the passenger’s seat during the flight. Contact our Call Center on +46 (0) 771 90 00 90 for confirmation. We recommend that airport staff is also informed.